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We speak patient-ese

We speak patient-centric – in patient programs, hotlines & home care

How do you design patient services that improve therapy support, strengthen therapy adherence, and guide patients safely through complex treatment pathways?

 

Two strong roots

Vilua Vitartis combines two companies that have shaped patient management, PSPs and medical hotlines for decades. This experience forms the basis for reliable, patient-centered care.

Care meets digitalization

Vitartis contributes nursing expertise, homecare service, scalable care management and genuine therapy support, while Vilua complements patient and HCP communication, health coaching and digital competence, telemedicine. This is how modern patient services with substance are created.

Measurable impact

The combination makes patient programs effective and comprehensible – with better adherence, more orientation and less uncertainty. Vilua Vitartis is constantly developing patient services, for everyone involved in healthcare.

Our solutions

Patient Support Programs (PSPs)

Therapy orientation, structured support and guidance to increase therapy adherence – implemented in an indication-specific and practical manner.

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Medical hotlines

Verifiable quality in patient-centered medical information – transparently documented and technically sound.

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Homecare

Professional nursing support at home: home infusion, nurse service, injection training and care coordination – safe, reliable, structured.

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Digital Services

Innovation-driven services that reach patients via telemedicine, video consultation, chat dialogues and AI-supported interaction and make care more accessible.

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For us, experience means 30 years of patient care in over 60 indications, supported by an established nurse network and documented quality in home care processes. We create process reliability through compliance-compliant workflows, clear documentation, validated hotline processes, and transparent quality indicators. This foundation is combined with a patient-centric approach: patient empowerment, understandable language, and structured support – so that people are not only informed but also safely guided.

Our service portfolio - from consulting to health coaching

VilVit Consulting

Conception and management of PSP programs, hotline structures and care management – well-founded, efficient and compliant.

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Home Infusion & Nurse Services

Expertise for home treatment and therapy safety, including documentation, coaching and adherence support.

 

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Care management

Coordination of patients, service providers and stakeholders – for measurably smooth processes in healthcare.

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Digital contact channels

Telemedical access points, video and chat services with clear processes, secure documentation and high user-friendliness.

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Medinfo Hotlines

Reliable information on therapy, application, safety and product questions – ready for use in various indications.

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Health coaching

Motivation, everyday support, medication reminders and patient empowerment – to stabilize the course of therapy.

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AI & ViVi

Assistance and knowledge navigation – complex content is translated in an understandable, situation-related and reliable manner.

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VR technology

Explanation of therapies, procedures and correct applications – immersive, relieving, explanatory.

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    Lassen Sie uns sprechen

    Wenn Sie Patientenprogramme aufbauen, Medinfo-Hotlines verbessern, Homecare-Service integrieren oder digitale Versorgungskanäle entwickeln möchten, sprechen Sie mit uns. Wir denken mit, entlasten Teams und liefern zuverlässig.

    Ihre Kontaktdaten

    Falls Sie uns direkt anrufen wollen. Kein Problem, wir sind montags bis freitags von 8-18 Uhr gerne persönlich für Sie erreichbar. Telefon: 0551 500 801 801

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