What is better than a well-run patient program or medical service? A partner who ensures right from the conception phase that PSP, homecare services or MedInfo hotlines really work later on.
We are often only called in to implement patient support programs (PSP), medical hotlines or homecare services. The success of a program is decided at the very beginning.
VilVit Consulting starts right there: with a concept that combines patient needs, real care situations and regulatory requirements.
We analyze the indication, course of treatment, risks, journey hurdles and everyday situations and develop concepts that are technically sound, understandable to patients and KPI-capable. Programmes work in the long term if their foundations are right – medically, organizationally and patient-wise. VilVit Consulting thinks along with PSP teams, advocacy people, patients and manufacturers at the same time.
We define target images, contact points, communication logics, escalation paths, KPIs and documentation in such a way that programs are internally sustainable and externally effective. 20 years of project experience help us to relieve patients and at the same time make results visible.
“A good program helps people - and a great one can prove it.”
