How close can digital support be if it is to really help people move forward?
Telemedicine, video consultation, chat.
Digital contact channels connect patients quickly and securely with specialist help. Whether telemedicine, video consultation or chat dialog: Each form offers low-threshold support when uncertainty arises or information is needed quickly. Our digital modules are structured, comprehensible and medically correct – with documented processes, defined escalation paths and secure data management.
Digital proximity is created when expertise remains human and is just a click away.
Quickly accessible, cleanly documented
Digital contact channels provide advocacy teams with reliable processes, clear communication and traceable documentation. Manufacturers benefit from reports that make information requirements and risks visible at an early stage. Patients experience guidance, accessibility and support exactly when they need it.
Digital services have a positive effect when they reduce complexity and do not increase it.
